Maple & Marrow
Canada-Wide Shipping
Shipping Information
At Maple & Marrow, every order is packed with care and charm — and shipped from our studio in Toronto, Canada.
We Ship Across Canada
We currently ship to all Canadian provinces and territories. Orders are primarily sent via Canada Post, but we may also use other trusted couriers if it helps ensure a faster or more reliable delivery.
You’ll always receive a tracking number by email once your package is on the way.
Shipping Options
Free Shipping
Available on orders over $60 CAD
Standard Shipping
$10 flat rate
Fast-Track (Rush) Shipping
$18 flat rate
Estimated Delivery Times by Province
(Including Processing)
Delivery times are estimated in business days (Monday–Friday, excluding holidays), based on Canada Post timelines from Toronto, ON.
Actual delivery time may vary depending on weather, postal volume, or rural location.
| Province/Territory | Standard | Fast-Track |
|---|---|---|
| Ontario | 3–4 bus. days | 2–3 bus. days |
| Quebec | 3–5 bus. days | 2–3 bus. days |
| British Columbia | 6–10 bus. days | 3–4 bus. days |
| Alberta | 5–9 bus. days | 3–4 bus. days |
| Manitoba | 4–6 bus. days | 2–3 bus. days |
| Saskatchewan | 5–7 bus. days | 3–4 bus. days |
| Nova Scotia | 4–7 bus. days | 2–3 bus. days |
| New Brunswick | 4–7 bus. days | 2–3 bus. days |
| Newfoundland & Labrador | 6–10 bus. days | 3–5 bus. days |
| Prince Edward Island | 5–8 bus. days | 3–4 bus. days |
| Northwest Territories | 4–6 bus. days | |
| Yukon | 4–6 bus. days | |
| Nunavut | 5–8 bus. days |
*All delivery estimates are in business days and include processing times.
Processing Time
Orders with paid shipping are prioritized and typically ship within 1 business day.
All other orders are shipped within 2 business days.
You’ll receive an email confirmation with tracking info once your order is on its way.
Packaging
Each piece is carefully secured on a branded Maple & Marrow jewelry card and placed in a protective mailer. If you’re ordering a gift, you can include a note at checkout — we’ll make sure it arrives looking beautiful.
Lost or Missing Packages
If your order is marked “Delivered” but you can’t locate it:
- Double-check with other members of your household or building.
- Look near doors, porches, community mailboxes, or with neighbors.
- If not found within 48 hours, contact us at support@mapleandmarrow.ca — we’ll help investigate.
Orders marked as Delivered by the courier are considered fulfilled. If a package is truly missing, we’ll work with you to file a claim and may offer a reship or partial refund on a case-by-case basis.
Questions?
Need help with a delivery or have a special request? We’re here for you. Contact us anytime at support@mapleandmarrow.ca.
Last updated: September 18, 2025